Yes, we offer comprehensive packing lists and technical specifications.
We supply sample units upon request for quality verification.
Each unit is packed in an individual export carton with foam protection; full-container orders are palletized. Packing photos are provided before shipment.

Yes, our solar lamps comply with export requirements (e.g., environmental certifications). Please confirm the specific import regulations for your destination country before placing an order.

Yes, LED components are available for customization according to your design requirements.
We can provide samples or sketches for reference during production.

Standard models: 15 days after the deposit. Customized: 15–25 days after the deposit is received and the specification is confirmed - ask us for a firm date.
For urgent orders, we may offer accelerated production with additional costs.

Absolutely! Sample fees apply (OEM USD 50 / ODM USD 300 per model) and are credited back to your first bulk order when the order value reaches USD 1,000 or more. Freight is collect and also credited back with the first bulk order.
Our technical team will assist in confirming the product details with international authorities.

Customs tariffs are governed by your country’s customs regulations and import duties depend on value, size, and specifications of the order.

Yes, we provide competitive pricing for large-scale orders.
Quantity discounts will be applied based on total exported quantity.

We provide detailed technical specifications and certificates (e.g., CE, RoHS).
You can contact local certification bodies to verify compliance before placement of the order.

For rush orders, we can provide samples or quick quotations to meet deadline needs.
If mass production is confirmed with multiple orders, expedited delivery can be arranged on request.

OEM and ODM both start from the same minimum: 50 units per model for OEM and 50 units per model for ODM. Mixed-model orders within one shipment are acceptable, and the 50-unit minimum applies to each customized model - so you can brand two models in one container at 50 units each instead of consolidating the volume into a single SKU. See our OEM & ODM Service page.

Payment is made by T/T: 30% deposit and 70% before shipment. T/T is the only payment instrument we accept. We do not accept letters of credit, payment on delivery, credit terms or any other instrument; where a project needs a different structure it is agreed in writing with your sales contact before the deposit is paid. Other arrangements can be discussed for repeat orders and large projects, within the T/T structure. See Terms and Conditions and OEM & ODM Service.

Warranty periods differ by component. LED light source: 5 years / 50,000 hours (L70 - luminous flux maintenance at or above 70% of initial output). Solar panel: 5 years (output power not lower than 80% of the initial rated value). LiFePO4 battery: 5 years (capacity retention at or above 70%). Ternary lithium (NCM) battery: 3 years. Charge controller: 3 years (fault rate below 0.5% under normal operating conditions). Housing, shell and waterproofing: 5 years. The warranty starts on the date of shipment from our factory. See the full terms on our Warranty Policy page.

Yes - samples are available for the full published range, including all-in-one solar street lights, split solar street lights, LED flood lights and outdoor wall lights. Samples are chargeable: standard OEM sample USD 50 per model, ODM sample USD 300 per model. Sample fees are fully credited against your first bulk order when the order value reaches USD 1,000 or more. Sample fees do not include prototyping fees, mold fees, freight or taxes. See our Sample Policy page.

Yes. OEM applies your brand to our existing product platform - logo, colour, packaging, manuals and configuration changes. ODM goes deeper, including parameter redesign and structural changes, subject to engineering assessment. Both services start from the same MOQ of 50 units per model. Logo application is available from 50 units per model. See our OEM & ODM Service page.

Production time is measured from the deposit. Standard models: 15 days after the deposit. Customized models: 15–25 days after the deposit is received and the specification is confirmed. Prototyping for validation takes 2–4 weeks, and samples (in-stock or customized) 15 to 25 days. Lead times exclude shipping time and are subject to order volume; larger projects receive a confirmed production schedule at order confirmation. See our Shipping Policy page.

Each unit is packed in an individual export carton with foam protection; full-container orders are palletized. Packing photos are provided before shipment, together with comprehensive packing lists and technical specifications. Exact packing data for each model is listed on the model datasheet, and mixed models can be combined in one container. See our Shipping Policy page.

Yes. Buyers or their designated third-party inspection agencies may inspect the goods before shipment. Inspection fees are borne by the buyer. Please contact us in advance to arrange a suitable inspection date. We also provide pre-shipment photos and videos as supporting documentation. See our Quality Assurance System page.