Privacy Policy
Last updated: September 18, 2026
This Privacy Policy explains how Jiangmen Qichen Lighting Co., Ltd. (“Qichenshop”, “we”, “us”) collects, uses and protects your personal data when you visit https://qichenshop.com or contact us. We handle personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and China’s Personal Information Protection Law (PIPL).
1. Who we are
Qichenshop is a solar lighting manufacturer based in Jiangmen, Guangdong, China, serving global distributors, wholesalers and EPC contractors.
Address: 2nd Floor, Building 1, Modern Industrial Park, No.152 Linjiang Road, Jiangmen, Guangdong, China
Email: info@qichenshop.com · Tel/WhatsApp: +86 15900092554
2. What data we collect
Inquiry form & email. When you submit an inquiry form or email us, we collect the details you provide — typically your name, company name, email address, phone/WhatsApp number and your message — so that we can reply and prepare quotations.
Product reviews & comments. If you leave a review or comment, we store the content you submit along with your display name and email address. Your email address may be hashed and checked against the Gravatar service to display a profile picture; the Gravatar privacy policy applies to that service.
WhatsApp chat. If you contact us through the WhatsApp button, your conversation is processed by WhatsApp under WhatsApp’s own privacy policy.
Automatically collected data. Like most websites, we automatically collect your IP address, browser type, pages visited and the referring page through analytics tools.
3. Cookies & analytics
We use the following cookies and similar technologies:
- Essential cookies — keep the site working, remember items in your enquiry cart and keep form submissions secure.
- Google Analytics 4 — helps us understand which pages and products visitors are interested in so we can improve the site. Data is processed by Google and may be transferred outside your country.
- Meta (Facebook) Pixel — helps us measure the performance of our Facebook advertising and show relevant solar lighting products to interested visitors. You can opt out via your Facebook ad settings.
- Comment cookies — if you leave a review or comment, you may opt in to saving your name and email address so you do not need to re-enter them.
You can control or delete cookies through your browser settings at any time.
4. How we use your data
We use your data to: reply to inquiries and prepare quotations; provide after-sales and warranty support; improve our website and product content; measure and improve our marketing; and comply with legal obligations. We do not sell or rent your personal data to third parties.
5. Who we share data with
We only share data with service providers that help us operate this website and our business: Google (analytics), Meta Platforms (advertising measurement), WhatsApp (customer chat), Gravatar (comment avatars) and our website/email hosting provider. These providers process data under their own privacy policies.
6. International data transfers
Our website and email are hosted on servers outside China, and our analytics and advertising providers (Google, Meta) process data globally, including in the United States. By using this site you understand that your data may be transferred to and processed in these countries.
7. How long we keep your data
Inquiry emails and form submissions are retained for as long as necessary to handle your request and our business relationship. Reviews and comments remain published until you ask us to remove them. Analytics data is retained according to the provider’s default settings.
8. Your rights
You may ask us to: provide access to the personal data we hold about you; correct or delete that data; object to or restrict certain processing; and withdraw consent (for example, for marketing cookies) at any time. To exercise any of these rights, email info@qichenshop.com — we will respond within 30 days. If you are located in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.
9. Security
This website uses HTTPS encryption, and we apply reasonable technical and organisational measures to protect personal data. However, no method of transmission over the Internet is 100% secure.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows the current version.